FAQ'S

 1. What is Sphinx Smoke & Vape Shop?

Sphinx Smoke & Vape Shop is a renowned retailer with physical stores across two states, now extending our exceptional range to our online store.

2. How can I place an order?

Placing an order with Sphinx is easy. Simply browse our website, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details, and your order will be on its way.

3. Is my personal information secure?

Yes, we take your privacy and security seriously. Sphinx employs robust encryption technology to safeguard your personal information. We do not share your data with third parties, and our payment processing is handled by trusted, secure platforms.

4. What payment methods are accepted?

We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure online payment options. You can choose the method that suits you best during the checkout process.

5. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package and monitor its delivery progress.

6. What is Sphinx's return policy?

For any inquiries regarding refunds, returns, or exchanges, please reach out to our Customer Support team at sphinxsmokeshop@gmail.com. We are here to assist you and ensure a positive shopping experience.

7. Do you offer international shipping?

Currently, we regret to inform you that we do not offer international shipping services. We appreciate your understanding.

8. How can I contact Sphinx customer support?

To reach our Customer Support team, please email us at sphinxsmokeshop@gmail.com. We're here to assist you!"

9. Are there any ongoing promotions or discounts?

We frequently offer promotions, discounts, and special offers. To stay updated on our latest deals, subscribe to our newsletter and follow us on social media.

10. Can I trust the quality of products from Sphinx Online Store?

Rest assured, you can trust our products. We provide genuine, quality items backed by our dedication to your satisfaction. You can also find everything we offer in our physical stores for verification. Customer satisfaction is our top priority, and we stand by the quality of the items we offer.

If you have any further questions or need assistance, please don't hesitate to contact Sphinx Online Store's customer support at sphinxsmokeshop@gmail.com. We're here to make your shopping experience enjoyable and worry-free.